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Report An Outage Report any service interruptions you are experiencing. Start, Stop, Move Start, stop or move residential electric or water service. Coronavirus Relief Plan GRU is offering a special payment plan to customers with past-due utility bills due to the COVID-19 pandemic. New Phone Prompts GRU has updated the voice prompts on its 352-334-3434 customer service phone line. Please listen carefully to make sure your call is routed correctly. GRU Solar Coming Soon! GRU signed a power purchase agreement with Origis Energy to bring affordable solar power to GRU’s service area by 2022. The deal for 50 megawatts of solar power, plus battery backup, will help GRU avoid about 63,000 tons of carbon emissions annually. The Gainesville City Commission unanimously approved the agreement in July. GRU Electric Earns Top Honor GRU has earned the American Public Power Association’s Diamond-level RP¬3 designation for providing safe and reliable electric service. Diamond is the APPA’s highest level of recognition. Only 14 percent of the nation’s 2,000 public power providers received this designation in 2019. Find out more 301 SE 4th Avenue Gainesville, FL 32601 352-334-3434 Copyright 2020, Gainesville Regional Utilities Terms of Use | Privacy Policy ADA Compliance | Public Notices...